Conflict in an Organization: How Can We Vizibilize the Labor All Around?

Conflict is inevitable in organizations, but the labor it takes to navigate that conflict is often invisible, uneven, and undervalued. In this episode, Sangita Kumar and Fong Marcolongo explore what really happens beneath the surface when teams experience tension. From emotional labor to relational repair, they unpack how certain people, often those closest to harm, carry a disproportionate share of the work to keep things moving. They discuss: The hidden labor behind conflict resolution and culture repair Who tends to carry that labor, and why it matters How avoidance and urgency can deepen, rather than resolve, conflict What it looks like to “vizibilize” labor in real, practical ways How leaders can redistribute responsibility and build more sustainable team dynamics Through real examples and honest reflection, this episode challenges leaders to rethink how conflict is handled—and who is expected to hold it. If you’re leading teams, navigating tension, or committed to building more equitable workplaces, this conversation offers both insight and actionable shifts. 🎧 Tune in and start making the invisible work visible.