Consumers Energy Closes In-Person Bill Payments

Consumers Energy shut down its Lansing office’s direct payment window this past Friday, citing a sharp drop in in-person bill payments — a clear sign that customers are shifting to digital methods. While the specific service is gone, other customer support functions remain fully operational. This move reflects a broader trend: businesses adapting to tech-savvy consumers by cutting costs and streamlining services online. Support the show:Get a discount at https://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/b52044542bfa842d