Conversational AI: A new Era for Patient Engagement

Welcome to The Digital Dose – a podcast brought to you by EBO, where we explore how Conversational AI is reshaping healthcare, with a particular focus on the NHS.In the first episode, Richard Samuel, EBO’s Director of Healthcare Strategy and former NHS Chief Executive, explores how Conversational AI is reshaping how the NHS engages with patients.“It’s not just about deploying AI,” Richard explains. “It’s about designing it in a way that respects the complexity of patient behaviour and the demands on healthcare professionals.”Join us as we rethink digital engagement, challenge assumptions, and explore how tech and empathy can work hand in hand to shape the future of patient care. Visit healthcare.ebo.ai for more!