Creating personalized experiences through APIs in the travel industry

Robin Meissner is the Head of API transformation at TUI AG (Touristik Union International), the largest leisure, travel and tourism company in the world. In the first episode Robin and the hosts, Kristof Van Tomme and Mark Winberry took an “API-philosophic” angle and discussed how APIs could help create more personalized, diverse and unique experiences in the future, going beyond their current role in the corporate world. They also explained why unexpected and surprising integrations are essential for the success of an API program, and what a bathroom recognition application - built at a hackathon - has to do with all this. Listen to the 2nd episode too, where Robin shared TUI’s digital transformation success story and challenges. The hosts are Kristof Van Tomme (CEO and Co-founder of Pronovix) and Mark Winberry (Senior Director of US Operations at Pronovix).