Creating the Culture You Crave: Leadership, Emotional Intelligence, and the Power of Your Response

In this episode of My Two Cents, Tiffany shares a real-life encounter with a practice manager that perfectly illustrates why emotional intelligence isn’t optional in leadership—it’s essential. From one emotionally reactive email, she unpacks how our unhealed patterns, unregulated emotions, and unchecked energy create the very culture we complain about. This is a no-fluff conversation about energetic responsibility, the subtle ways leadership sets the tone, and the power we all have to shift the nursing profession—from survival mode to soul-led systems.  In This Episode, Tiffany Explores: Why emotional intelligence is a leadership non-negotiable How seemingly “small” responses ripple into cultural dysfunction The role of self-awareness and regulation in communication How to embody alignment when everyone else is in crisis What it means to create (or co-create) the reality you operate in Follow on IG: NewNurseAcademy and LinkedIn and the website, New Nurse Academy