Crisis Mental Health (9-8-8)

CONTENT WARNING: Death by suicide, suicidal ideation, suicide prevention, mental health crises. In this episode, the gals are joined by Matthew Moody. Matthew serves as the Director Of Contact Operations and Clinical Services at Solari Crisis and Human Services. In this role, he oversees 100 employees in a crisis contact center that fields over 40,000 calls per month. Main Takeaways from this Episode: What is crisis mental health 9-8-8 - what it is, how to use it - a true resource for crisis mental health! Burnout in the Mental Health field How to support someone in crisis Resources: Why People Die by Suicide It's Not About the Nail Steps you can take when someone is talking about suicide: Help them feel supported and heard Create a comfortable space to talk about it Phrases you can say "I want to check in", "I care about you", "I want to make sure you’re safe", "Have you thought about hurting or killing yourself?" Show up and listen Don’t talk over them Don’t give them advice What’s the next step? Ask yourself and them "Do we need to get 9-8-8 on the line?" Ask directly and clearly, let them know you care - "How did you get here, what’s led you to feel like this?" IMPORTANT TAKEAWAYS It is a myth that if you ask someone if they’re suicidal that you are going to put the idea in their head They’re overriding their instinctual desire to stay alive It’s not illegal to think about or die from suicide More About Matthew and Where to Find Him: Matthew provides oversight to 2-1-1 Arizona, which offers information and referral services to the state of Arizona. He has over ten years of experience in the behavioral health field, specializing in case management, crisis, and counseling services. Matthew is passionate about veteran support, increasing public knowledge of mental health issues, and reducing mental health stigma. With a strong desire to prevent suicide, Matthew leads innovative change to improve the lives of those with mental illness.   Matthew earned a Bachelor of Psychology degree and a Master of Science degree in Counseling from Arizona State University. Matthew also serves on the Board of Directors for Mental Health America of Arizona. Matthew’s LinkedIn