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Cultural Contribution Series: Behaviours that build a Customer-Centric culture

EPISODE · May 1, 2024 · 13 MIN

Cultural Contribution Series: Behaviours that build a Customer-Centric culture

from Walking Your Talk | Culture Change & Leadership · host Carolyn Taylor

Customer-Centric cultures put the customer at the heart of everything they do.  It’s important to understand the behaviours that characterise them, so you know what to look for when hiring and developing your people. In this episode we look at the traits that define this culture, and the benefits they bring to your business.

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Cultural Contribution Series: Behaviours that build a Customer-Centric culture

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