EPISODE · Sep 18, 2025 · 13 MIN
Cybercrime and misuse of AI among top risks for insurance industry
from The Connected Podcast · host Allison Harris
The Connected Podcast - Navigating the Insurance Ecosystem In the latest episode of The Connected Podcast, we delve into the pressing issues currently challenging the insurance industry, as highlighted by the recent PwC Insurance Banana Skins survey. For the first time, technology-related challenges top the list of global risks, with significant concerns about cybercrime, the misuse of artificial intelligence, and the struggle to keep pace with rapid technological advancements. Sophisticated cyber threats, including ransomware-as-a-service and generative AI misuse, are peaking, while the rise of AI-driven fraud and potential regulatory dilemmas call for increased governance and adaptation to technological shifts within the sector. Our discussion also centers around a key report from Allstate, the U.S. Chamber of Commerce, and the U.S. Chamber of Commerce Foundation on disaster resilience. Investing in resilience today is essential to prevent significant future economic losses, with the report suggesting that each dollar invested can safeguard up to $33 in economic activity. This crucial funding helps protect local labor markets and maintain economic stability in various disaster-prone regions. The report advocates for "Levers of Resilience," focusing on infrastructure upgrades and community engagement for enhanced disaster preparedness. We also explore pressing challenges in the U.S. homeowners insurance market, where rising climate threats, increased building costs, and soaring home prices have led to unprecedented premium hikes. With nearly half of policyholders experiencing rate increases, especially in California, there's a pressing need for strategic measures to tackle these economic pressures effectively. Moreover, Insurity's 2025 Severe Weather P&C Consumer Pulse survey indicates a growing shift towards prioritizing rapid response times and efficient claims processing over traditional communication channels. In a strategic move, AmTrust Financial Services partnered with Blackstone Credit & Insurance to spin off seven subsidiaries into an independent entity, aiming for growth and innovation under the leadership of Adam Karkowsky. This venture promises expanded services and new business opportunities. The podcast continues to highlight industry innovations, such as Vortex Weather Insurance's parametric snow insurance product, which caters directly to small businesses dependent on specific snowfall conditions. Meanwhile, ValueMomentum unveils a new brand identity, marking their commitment to transforming the property and casualty insurance space through AI-driven solutions and strategic alliances. The episode also covers the rise of usage-based insurance, popular among younger generations for its affordable, flexible coverage aligned with modern driving habits. This market is set for substantial growth, reflecting a shift towards more adaptable insurance models. Embedded insurance represents another exciting development, integrating coverage at the point of need, such as in travel and electronics. This model garners promise for enhancing conversion rates and stabilizing business while facing regulatory and trust challenges. Earnix makes waves with their Dynamic AI solutions introduced at their Excelerate 2025 conference. These technologies aim to bolster profitability, risk management, and customer satisfaction. In leadership news, Ryze Claim Solutions appoints Walter Leddy as CEO, bringing over 20 years of expertise to
What this episode covers
The Connected Podcast - Navigating the Insurance Ecosystem In the latest episode of The Connected Podcast, we delve into the pressing issues currently challenging the insurance industry, as highlighted by the recent PwC Insurance Banana Skins survey. For the first time, technology-related challenges top the list of global risks, with significant concerns about cybercrime, the misuse of artificial intelligence, and the struggle to keep pace with rapid technological a...
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Cybercrime and misuse of AI among top risks for insurance industry
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