Designing for trust and safety with Jay Demetillo

Interviewed in May 2023 | This conversation has been edited for clarity and brevity.Welcome to a west & ease subscriber exclusive. west & ease is a collection of stories, sounds, knowledge, visuals, and "creative" work. Specifically, you're listening to an exclusive clip from a recent Conversation with Jay Demetillo. You can find our original conversation here.Meet Jay Demetillo, a Filipino-American designer whose career and life spans worldwide. He grew up in New York, making his first cross-country move to design in the early days of Silicon Valley. He eventually made cross-world moves to further experience and embrace living an international life while navigating his design career. Over time, his experience helped him expand his worldview while actively contributing to East and Southeast Asian communities.For this exclusive, we'll hear directly from Jay about his recent projects with Grab, a Singaporean-based tech company providing ride-hailing, deliveries, and financial services in Southeast Asia. Jay shares insights on how privacy and safety are crucial to ride-hailing services like Grab and themes and learnings from two projects: Audio Protect, which introduced audio recordings during rides, and Telematics, which focused on enabling and encouraging safe driving habits.Bonus links:Jay shared with us a few links during the chat, including:* Grab Audio Protect: https://soyacincau.com/2023/03/09/grab-rolls-out-audio-protect-to-help-solve-safety-related-ehailing-disputes/ * Grab Telematics: https://engineering.grab.com/telematics-at-grab You can learn more about Jay at:* Embracing an international perspective through design with Jay Demetillo: https://www.westandease.com/p/conversations-with-jay-demetillo* Learn more about Jay on Linkedin and Instagram @asianxjay.Loved this exclusive? Share it with your friends by giving them a gift subscription today.Music by ComaStudio from Pixabay This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.westandease.com/subscribe