EPISODE · Apr 3, 2026 · 27 MIN
Designing the Future: Human-Centered Innovation in the Age of AI with Tammy Soares
from Horizons Voices · host NTTDATA Italia
In this episode of Horizon Voices, recorded at the NTT DADA Horizon's Innovation Summit 2026 in Milan, we are joined by Tammy Soares, President of Launch by NTT DATA. With over two decades of experience across startups and global organizations, Tammy shares her vision for the intersection of customer experience, digital product innovation, and AI-driven design.The conversation centers on the mantra that "AI first doesn't mean human last," exploring how organizations can leverage technology to elevate human creativity and empathy rather than simply replacing staff. Tammy advocates for a human-centered mindset that reimagines experiences from the ground up, ensuring that technology solves real-world problems while driving business value
What this episode covers
In this episode of Horizon Voices, recorded at the NTT DADA Horizon's Innovation Summit 2026 in Milan, we are joined by Tammy Soares, President of Launch by NTT DATA. With over two decades of experience across startups and global organizations, Tammy shares her vision for the intersection of customer experience, digital product innovation, and AI-driven design.The conversation centers on the mantra that "AI first doesn't mean human last," exploring how organizations can leverage technology to elevate human creativity and empathy rather than simply replacing staff. Tammy advocates for a human-centered mindset that reimagines experiences from the ground up, ensuring that technology solves real-world problems while driving business value
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Designing the Future: Human-Centered Innovation in the Age of AI with Tammy Soares
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