Don't You Want To Sell Me A Car?

As a dentist, Doctor Buske knows pretty well how to deal with patients, and he is also aware, of course, of what customer satisfaction is. In today’s episode, he narrates his dissatisfaction to an auto dealership company which he used in leasing his two vehicles. Because of his desire to buy a BMW, he exerted an extra mile in getting in touch with them but to no avail. Fortunately, he felt the warm customer service he expects on another company,  and it was coupled with a great deal, outstanding service, and ease of processing. From here, Jeff points out the importance of customer satisfaction in the business. What areas in the customer service of your company need an overhaul? If you want to be hired always, create actionable steps to always over deliver your service.   Learn more about your ad choices. Visit megaphone.fm/adchoices