Dr. Douglas Flemons - Rethinking Empathy

EPISODE · Jan 27, 2026 · 53 MIN

Dr. Douglas Flemons - Rethinking Empathy

from Thoughts on Record: Podcast of the Ottawa Institute of Cognitive Behavioural Therapy · host Dr. Pete Kelly

Comments or feedback? Send us a text! Empathy is widely viewed as the cornerstone of effective therapy—but what if we’ve been misunderstanding it all along?In this episode, Dr. Pete Kelly sits down with Dr. Douglas Flemons, to discuss his new book Empathic Engagement in Clinical Practice. Flemons challenges the common assumption that empathy is something therapists simply have, reframing it instead as something we do—moment by moment, in relationship.Together, they explore empathy as an active, relational process; unpack the critical distinctions between empathy, sympathy, and compassion; and examine why well-intentioned empathic efforts can sometimes miss the mark or even undermine the therapeutic alliance. The conversation also addresses therapist burnout, emotional boundaries, and how clinicians can engage deeply with clients without overidentifying or becoming emotionally depleted.This episode is essential listening for clinicians who want to refine their relational skills, strengthen therapeutic presence, and practice empathy in a way that is both clinically effective and personally sustainable.🔑 Key Topics CoveredWhy empathy has become conceptually confused in psychotherapyEmpathy vs. sympathy vs. compassion“Feeling into” rather than “feeling with” clientsEmpathy as a relational process, not a personality traitHow empathy dissolves the therapist-as-outsider experienceCommon empathic missteps—and how to avoid themEmpathy with individuals vs. couples and families“Both–and” empathizing in complex clinical situationsTherapist burnout, boundaries, and emotional sustainabilityHow clinicians can tell when empathy is truly landing👤 Author BioDouglas Flemons, PhD, LMFT is an emeritus professor, AAMFT Clinical Fellow, and internationally recognized educator with decades of experience in psychotherapy, supervision, and clinical training. He is the author of Empathic Engagement in Clinical Practice (published by the American Psychological Association, 2026), a work that integrates philosophy, neuroscience, and clinical research to clarify what empathy actually is—and how it functions in therapeutic relationships.Dr. Flemons is widely respected for translating complex theoretical ideas into practical, usable clinical guidance. His work emphasizes empathy as an interactive, ethically grounded process that strengthens therapeutic relationships while supporting therapist resilience, sustainability, and self-care.

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Dr. Douglas Flemons - Rethinking Empathy

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