Educating Our Clients — The Unsung Responsibility of Graphic Designers episode artwork

EPISODE · Nov 20, 2025 · 10 MIN

Educating Our Clients — The Unsung Responsibility of Graphic Designers

from BEYOND Design: 20% Is Design — Here’s the Rest · host Nelett Loubser

Send us Fan MailClients don’t come with a manual — and neither do we.So when a project goes sideways, it’s usually not about the design… it’s about the gap between what we know and what our clients think happens behind the scenes.In this episode, we dive into one of the most overlooked parts of our job as designers: educating our clients.Not blaming them. Not rolling our eyes behind the scenes.But guiding them with clarity, simple language, realistic timelines, and boundaries that make the whole process smoother for both sides.If you’ve ever wondered why clients “don’t get it,” or you’re tired of repeating the same things on every project, this conversation will feel grounding, honest, and a little freeing.We talk about:• why clients don’t automatically understand design• what we actually owe them before, during, and after a project• how better education creates better collaborations• and the mindset shift that changed my whole business→ Show notes, 🖤, and links mentioned are waiting for you here: https://kunshuis.com/2025/11/20/educating-your-clients/ Thanks for listening to BEYOND Design ✨If this episode spoke to you, here are a few ways to keep the conversation going:Website & Resources → kunshuis.comShop creative tools → The Kunshuis CollectiveShow notes & blogs → kunshuis.com/blogFree support for creatives:21-Day Creative Reset ChallengeDownload: Asking Better Questions (Client Guide)🖤 My favourite tools for life + business:The Playbook Planner — your creative sidekick for focus + flowThe Playbook Desk — a Notion-powered space to run your freelance business with easeLet’s connect & stay inspired:📸 Instagram Join the Beyond Design Room on FacebookBecause design is only 20%… the rest is life.Thanks for being here, friend. You’re not alone in this journey—let’s design it together.

Send us Fan Mail Clients don’t come with a manual — and neither do we. So when a project goes sideways, it’s usually not about the design… it’s about the gap between what we know and what our clients think happens behind the scenes. In this episode, we dive into one of the most overlooked parts of our job as designers: educating our clients. Not blaming them. Not rolling our eyes behind the scenes. But guiding them with clarity, simple language, realistic timelines, and boundaries th...

NOW PLAYING

Educating Our Clients — The Unsung Responsibility of Graphic Designers

0:00 10:32

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Frequently Asked Questions

How long is this episode of BEYOND Design: 20% Is Design — Here’s the Rest?

This episode is 10 minutes long.

When was this BEYOND Design: 20% Is Design — Here’s the Rest episode published?

This episode was published on November 20, 2025.

What is this episode about?

Send us Fan MailClients don’t come with a manual — and neither do we.So when a project goes sideways, it’s usually not about the design… it’s about the gap between what we know and what our clients think happens behind the scenes.In this episode, we...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

Can I download this BEYOND Design: 20% Is Design — Here’s the Rest episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!