EPISODE · Nov 20, 2025 · 10 MIN
Educating Our Clients — The Unsung Responsibility of Graphic Designers
from BEYOND Design: 20% Is Design — Here’s the Rest · host Nelett Loubser
Send us Fan MailClients don’t come with a manual — and neither do we.So when a project goes sideways, it’s usually not about the design… it’s about the gap between what we know and what our clients think happens behind the scenes.In this episode, we dive into one of the most overlooked parts of our job as designers: educating our clients.Not blaming them. Not rolling our eyes behind the scenes.But guiding them with clarity, simple language, realistic timelines, and boundaries that make the whole process smoother for both sides.If you’ve ever wondered why clients “don’t get it,” or you’re tired of repeating the same things on every project, this conversation will feel grounding, honest, and a little freeing.We talk about:• why clients don’t automatically understand design• what we actually owe them before, during, and after a project• how better education creates better collaborations• and the mindset shift that changed my whole business→ Show notes, 🖤, and links mentioned are waiting for you here: https://kunshuis.com/2025/11/20/educating-your-clients/ Thanks for listening to BEYOND Design ✨If this episode spoke to you, here are a few ways to keep the conversation going:Website & Resources → kunshuis.comShop creative tools → The Kunshuis CollectiveShow notes & blogs → kunshuis.com/blogFree support for creatives:21-Day Creative Reset ChallengeDownload: Asking Better Questions (Client Guide)🖤 My favourite tools for life + business:The Playbook Planner — your creative sidekick for focus + flowThe Playbook Desk — a Notion-powered space to run your freelance business with easeLet’s connect & stay inspired:📸 Instagram Join the Beyond Design Room on FacebookBecause design is only 20%… the rest is life.Thanks for being here, friend. You’re not alone in this journey—let’s design it together.
What this episode covers
Send us Fan Mail Clients don’t come with a manual — and neither do we. So when a project goes sideways, it’s usually not about the design… it’s about the gap between what we know and what our clients think happens behind the scenes. In this episode, we dive into one of the most overlooked parts of our job as designers: educating our clients. Not blaming them. Not rolling our eyes behind the scenes. But guiding them with clarity, simple language, realistic timelines, and boundaries th...
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Educating Our Clients — The Unsung Responsibility of Graphic Designers
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