Elite Performance Requires Having Difficult Conversations

Summary: Lucas Price shares his insights on how to have tough conversations about performance with salespeople. He emphasizes the importance of doing thorough research and focusing on facts rather than personal opinions. By starting with the salesperson's perspective and engaging in a two-way conversation, leaders can build bridges and find solutions to improve performance. Lucas highlights the value of asking questions, creating a follow-up plan, and reminding the salesperson that they are part of the same team. These difficult conversations, when handled well, can build trust and lead to a strong, high-performing sales team.Key Takeaways:Thoroughly research performance data to provide accurate feedback.Focus on facts, not personal opinions, when discussing performance.Start the conversation by understanding the salesperson's perspective.Ask questions to lead the salesperson to their own solutions.Create a follow-up and communication plan to track progress.Remind the salesperson that you are on the same team and there to help.Connect with us at: https://www.yardstick.team/Connect with Lucas: linkedin.com/in/lucasprice1 Connect with Dr. Jim: linkedin.com/in/drjimkMentioned in this episode:BEST OutroBEST Intro