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Empathy in the Service Industry

Summary

Lena and Carlie explore "the art of empathy," a concept from Markesha Tatum's debut self-published book The Detailz in Retail(2016), as it pertains to the service industry. Learn a bit about the evolution of working conditions from our Season 3 guest, Marina Domingo-Young, and reconsider how the pandemic has shifted main issues for workers.

First published

02/16/2022

Genres

education culture health fitness mental

Duration

133440 minutes

Parent Podcast

Sorry I'm on Break

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Episode Description

Lena and Carlie explore "the art of empathy," a concept from Markesha Tatum's debut self-published book The Detailz in Retail(2016), as it pertains to the service industry. Learn a bit about the evolution of working conditions from our Season 3 guest, Marina Domingo-Young, and reconsider how the pandemic has shifted main issues for workers.



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