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Ep 12 | Laura Litton

Episode 12 of the Mastering CS: Candid Leader Insights podcast, hosted by Custify | Customer Success, titled "Ep 12 | Laura Litton" was published on March 12, 2024 and runs 41 minutes.

March 12, 2024 ·41m · Mastering CS: Candid Leader Insights

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Summary

In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, Custify’s Head of Marketing sat down with Laura Litton, Director of Success at LiveSchool. Let’s discover Laura’s journey in customer success and her insights for customer success managers. What you’ll learn: - How customer success looks in the education sector - Challenges in CS teams - How to choose the right CS tools - How to build a successful CS team - Common mistakes in CS - CS predictions for 2024 ---- With Custify, you can: ☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️ track customers’ journeys every step of the way ☑️ get a 360 view of their progress Want to do great things with your customer success initiative? Keep in touch with us below: ⁠⁠⁠Custify Website⁠⁠⁠ ⁠⁠⁠LinkedIn⁠⁠⁠ ⁠⁠⁠Twitter⁠⁠⁠ ⁠⁠Facebook⁠⁠ ⁠⁠Contact Us⁠

Episode Description

In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, Custify’s Head of Marketing sat down with Laura Litton, Director of Success at LiveSchool. Let’s discover Laura’s journey in customer success and her insights for customer success managers. What you’ll learn: - How customer success looks in the education sector - Challenges in CS teams - How to choose the right CS tools - How to build a successful CS team - Common mistakes in CS - CS predictions for 2024

----

With Custify, you can:

☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️ track customers’ journeys every step of the way ☑️ get a 360 view of their progress

Want to do great things with your customer success initiative? Keep in touch with us below:

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