Ep.16 - Stakeholder Management with Jen Blatz and Amanda Gelbb episode artwork

EPISODE · Feb 19, 2025 · 44 MIN

Ep.16 - Stakeholder Management with Jen Blatz and Amanda Gelbb

from Finders to Builders - A UX Research Show · host Julian Della Mattia

In this episode, we explore effective stakeholder management strategies for user researchers with Jen Blatz and Amanda Gelb.We explore the importance of understanding decision-makers' priorities, leveraging social listening, and aligning research objectives from the outset. Amanda and Jen share their experiences and methodologies, including stakeholder mapping, co-creation, navigating misalignments, and proving research value. This episode is packed with practical advice for first or solo researchers on prioritization, building relationships, and creating scalable frameworks to demonstrate research impact.(01:46) Intro(03:32) Amanda Gelb's Background and Current Endeavors(04:38) Discussion on Stakeholder Management(05:13) Common Challenges in Managing Stakeholder Expectations(06:59) The Role of Intake Process in Stakeholder Management(09:37) Mapping and Identifying Stakeholders(15:59) Involving Stakeholders Throughout the Research Process(21:58) Balancing Research Involvement(23:13) Building Relationships with Stakeholders(25:52) Handling Executive Requests(29:17) Effective Communication with Developers(32:20) Defending Research Decisions(38:03) Proving the Value of Research(40:27) Key Tips for Solo Researchers(44:22) Conclusion and FarewellHungry for more? Follow me on LinkedIn or subscribe to our newsletter at https://finderstobuilders.com/You can find our guests on:Jen Blatz's LinkedIn or her YouTube Channel BlatzChatz Amanda's LinkedIn or her fabulous Maven course

In this episode, we explore effective stakeholder management strategies for user researchers with Jen Blatz and Amanda Gelb.We explore the importance of understanding decision-makers' priorities, leveraging social listening, and aligning research objectives from the outset. Amanda and Jen share their experiences and methodologies, including stakeholder mapping, co-creation, navigating misalignments, and proving research value. This episode is packed with practical advice for first or solo researchers on prioritization, building relationships, and creating scalable frameworks to demonstrate research impact.(01:46) Intro(03:32) Amanda Gelb's Background and Current Endeavors(04:38) Discussion on Stakeholder Management(05:13) Common Challenges in Managing Stakeholder Expectations(06:59) The Role of Intake Process in Stakeholder Management(09:37) Mapping and Identifying Stakeholders(15:59) Involving Stakeholders Throughout the Research Process(21:58) Balancing Research Involvement(23:13) Building Relationships with Stakeholders(25:52) Handling Executive Requests(29:17) Effective Communication with Developers(32:20) Defending Research Decisions(38:03) Proving the Value of Research(40:27) Key Tips for Solo Researchers(44:22) Conclusion and FarewellHungry for more? Follow me on LinkedIn or subscribe to our newsletter at https://finderstobuilders.com/You can find our guests on:Jen Blatz's LinkedIn or her YouTube Channel BlatzChatz Amanda's LinkedIn or her fabulous Maven course

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Ep.16 - Stakeholder Management with Jen Blatz and Amanda Gelbb

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This episode was published on February 19, 2025.

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In this episode, we explore effective stakeholder management strategies for user researchers with Jen Blatz and Amanda Gelb.We explore the importance of understanding decision-makers' priorities, leveraging social listening, and aligning research...

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