Ep 20: Essential Boundaries for Service Providers

In today's episode, we are diving into how to set up boundaries, and what specific boundaries you need, as a service provider. I am so excited to be talking about this with you because boundaries are my jam. Before we go any further, this episode plays directly off of episode 19, where we talk about people pleasing. So if you missed that one, I definitely recommend going back and having a listen.During the month of February I'm breaking down the three massive mistakes that all service providers make. In episode 18, we talked about the first mistake: Pricing your services incorrectly. This also included access to an exclusive freebie, my client capacity calculator, that helps you figure out how many clients you need at what price point in order to hit your monthly goal. Trust me, you do not want to miss it. Grab your client capacity calculator now!In today's episode, we're specifically covering:What are boundaries?How to identify areas where boundaries are neededGeneral business boundariesWork hoursScheduleCustomer service boundariesResponse times to emailsWhere you do customer serviceResponses to frequently asked questionsHow to answer "pick your brain" requestsBoundaries on client workWork With Me pageBooking callsCreating draftsCall-cancellation policyMethods of communicationScope of workRefund policyMini-services and when they expireWhat I want you to do is send me a DM or share a story and tag me @courtneychaal and let me know the one boundary you will set after listening to this episode.  And, if you haven't already, make sure to download the FREE client capacity calculator; it is a true gem, and you don't want to miss it. Resources Mentioned :Episode 17:  3 Mistakes ALL Service Providers Are MakingEpisode 18: How to Price Your ServicesEpisode 19: People PleasingClient Capacity CalculatorBook: Radical Candor- Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott