Ep. 5: AMA with SCPM, Lola Mullen

In this episode, Patrick talks to Lola Mullen, our very own rockstar PM, who shares her perspectives from other realms of Software Delivery. She answers questions from you, our listeners, about the value of a good PM (vs. those rent-a-scrum-master types) and shares tips for communicating better with clients and team members. You'll hear such nuggets of wisdom as, "Be the crap umbrella," "Be honest, even when the truth sucks," and "Make the unknown unknown a known unknown." We also grilled her on how to manage some specific very specific difficult-personality types—relatable whether you're client-facing or not! Show LinksThe value of a project manager: A developer's perspective