Ep 5: Interview with Joey Scandizzo & Andrew O'Toole of Eleven Australia

Deanna and Ashley have the honor of interviewing industry icons Joey Scandizzo and Andrew O'Toole during this impromptu interview.    Summary: Joey and Andrew from 11 discuss their successful salon business and the importance of team culture and continuous learning. They emphasize the need for a strong team environment and the benefits of investing in education and training. They also discuss the challenges of running a commission-based salon and the importance of adapting to changing trends and client demands. They highlight the importance of branding, social media presence, and community engagement in building a successful salon business.   Takeaways Building a strong team culture and investing in education and training are key to a successful salon business. Adapting to changing trends and client demands is crucial for staying competitive in the industry. Commission-based salons face unique challenges and need to find a balance between staff autonomy and business profitability. Branding, social media presence, and community engagement are important for attracting clients and building a loyal customer base.