Ep 8: What we're missing in the discussion about local government public records

Today I want to talk about public records requests — not from an abstract legal perspective, but from the ground level of actually working in towns across Vermont, New Hampshire, Massachusetts, and New Jersey. I believe public records access is essential. But things are getting more challenging and we are having the wrong conversation in some key areas, falling into an overly binary debate that doesn't get us closer to better solutions. But there are several solutions that help meet the goals of "both sides" of the debate.  So I want to walk through five areas: Commercial use (and abuse) and cost fairness Streamlining simple requests vs. guidance for complex requests The value of records management and digitization State guidance, enforcement, and appeals The bigger trust problem foundational to all of this Have you had a similar or different experience with public records requests? Reach out to share your thoughts, ideas, or challenges that you are facing.   Additional resources: VT Digger article: https://vtdigger.org/2026/02/26/corporate-requests-for-public-records-are-weighing-down-already-burdened-town-officials-in-vermont/ Vermont SOS on public records: https://digitalservices.vermont.gov/about-us/public-records-requests-and-statewide-database NHMA on public records: https://www.nhmunicipal.org/right-know-law Join the New England Municipal Manager's email group: https://rethinklocal.us/new-england-municipal-managers-email-list/