Ep 90: Closing the People Skill Gap: Daily Habits for Effective Leaders episode artwork

EPISODE · Mar 17, 2026 · 20 MIN

Ep 90: Closing the People Skill Gap: Daily Habits for Effective Leaders

from The Unlock Lab · host Tosca DiMatteo

Are you an experienced leader who feels like you’re constantly pushing boulders up hills when managing your team? Organizations often prioritize execution and technical expertise over everything else. This leaves many leaders with a significant people skill gap, especially those who have risen in the ranks due to their technical and analytical expertise. If you’ve been told you need to work on your relationships in your job, there’s no shame in that. We all have areas of opportunity.In this episode, we address why human skills are the absolute precursor to developing strong people skills. We explore why Gallup attributes 70% of team engagement directly to the manager, rather than company strategy or compensation. You’ll learn how to tame your inner critic, heal the root wounds causing friction, and make time for people skills on your daily agenda.Episode Highlights:Why 70% of team engagement is attributable to the manager.The critical difference between people skills and the human skills required to build them.A real-world example of a leader who overcame her inner critic to stop freezing in front of her CEO.Six essential questions to ask yourself at the beginning and end of every workday to prioritize your relationship development.Quotables: "The single greatest variable in whether a team performs, stays, and thrives is the quality of human leadership their experience daily.""Human skills are the ability to deeply understand yourself, your thought and behavior patterns, and this is what helps you become better at people skills.""That's how we get better at leading is by making sure we're in the equation first."Tosca's Links and Resources:Sign up for Tosca's Newsletter: http://toscadimatteo.com/newsletterTosca's Website: https://www.toscadimatteo.comGet in Touch with Tosca: https://www.toscadimatteo.com/contactLinkedin: https://www.linkedin.com/in/toscadimatteo/Instagram: https://www.instagram.com/toscadimatteo/Theme music by Adrian DiMatteo: https://adriandimatteo.com

Are you an experienced leader who feels like you’re constantly pushing boulders up hills when managing your team? Organizations often prioritize execution and technical expertise over everything else. This leaves many leaders with a significant people skill gap, especially those who have risen in the ranks due to their technical and analytical expertise. If you’ve been told you need to work on your relationships in your job, there’s no shame in that. We all have areas of opportunity.In this episode, we address why human skills are the absolute precursor to developing strong people skills. We explore why Gallup attributes 70% of team engagement directly to the manager, rather than company strategy or compensation. You’ll learn how to tame your inner critic, heal the root wounds causing friction, and make time for people skills on your daily agenda.Episode Highlights:Why 70% of team engagement is attributable to the manager.The critical difference between people skills and the human skills required to build them.A real-world example of a leader who overcame her inner critic to stop freezing in front of her CEO.Six essential questions to ask yourself at the beginning and end of every workday to prioritize your relationship development.Quotables: "The single greatest variable in whether a team performs, stays, and thrives is the quality of human leadership their experience daily.""Human skills are the ability to deeply understand yourself, your thought and behavior patterns, and this is what helps you become better at people skills.""That's how we get better at leading is by making sure we're in the equation first."Tosca's Links and Resources:Sign up for Tosca's Newsletter: http://toscadimatteo.com/newsletterTosca's Website: https://www.toscadimatteo.comGet in Touch with Tosca: https://www.toscadimatteo.com/contactLinkedin: https://www.linkedin.com/in/toscadimatteo/Instagram: https://www.instagram.com/toscadimatteo/Theme music by Adrian DiMatteo: https://adriandimatteo.com

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Ep 90: Closing the People Skill Gap: Daily Habits for Effective Leaders

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Are you an experienced leader who feels like you’re constantly pushing boulders up hills when managing your team? Organizations often prioritize execution and technical expertise over everything else. This leaves many leaders with a significant...

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