Ep10: Can a good relationship excuse bad service?

Episode 10 of the Fintech Fika podcast, hosted by Fintech Fika, titled "Ep10: Can a good relationship excuse bad service?" was published on April 28, 2021 and runs 30 minutes.

April 28, 2021 ·30m · Fintech Fika

0:00 / 0:00

Summary

This week, Chris and Tim are joined by Sean Duffy, former managing director with Barclays Corporate Banking, to talk relationships. Can a good relationship make up for bad service? Do we even need relationship managers any more, or are they an outdated mode of engagement? What change is technology bringing? Is change coming fast enough, or is it coming too fast? Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.

Episode Description

This week, Chris and Tim are joined by Sean Duffy, former managing director with Barclays Corporate Banking, to talk relationships. Can a good relationship make up for bad service? Do we even need relationship managers any more, or are they an outdated mode of engagement? What change is technology bringing? Is change coming fast enough, or is it coming too fast?

Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.

Share this episode

Similar Episodes

Deposits, Demographics, and Disruption: What's Next in Banking?

Jan 20, 2026 ·46m

LEADERS GIVE BACK: Lessons Learned from 2025: Preparing for What Comes Next

Jan 20, 2026 ·54m

LEADERS GIVE BACK PODCAST: When Strategy Meets Systems: Aligning Technology and Business Leadership

Dec 17, 2025 ·33m

LEADERS GIVE BACK Podcast - Next-Gen Leadership: Growing Tomorrow's Financial Institution Leaders

Dec 17, 2025 ·29m

From Vision to Value: Execute an AI Strategy with Purpose

Nov 5, 2025 ·42m

The Power of Strategic Partnerships with Marcelo Theodoro from Intermex

Oct 8, 2025 ·38m

Similar Podcasts

Fintech Recap Alex Johnson Recapping the most interesting news, trends, and ideas in fintech. newsletter.fintechtakes.com Fintech Cafe Podcast Fintech Cafe Weekly Clubhouse calls featuring Entrepreneurs, CEOs and Executives who are shaping the financial industry. To join the conversation live, tune into Clubhouse on Wednesdays at 5pm Pacific Time/8pm Eastern Time. For more information on the show visit fintechcafe.org. Fintech Brews Falls Fintech, Central Payments This is the place to get a behind-the-scenes look at unique partnerships and ways to bridge the gap between banking, startups and the entire fintech industry. Whether it’s a beer, coffee, or something else, there’s certain to be a brew in every episode…after all, how do we function in this space without it? Follow our social channels to make sure you don't miss an episode! Fintech@Haas Michael Jenkins Haas Fintech Club podcast featuring interviews with fintech founders, investors and innovators from both inside and outside the Haas community.

URL copied to clipboard!