EPISODE · May 15, 2019
Ep14: Crisis Communication: Kena Lewis
from Marketing Mouths | Healthcare Marketing and Content Podcast · host DoctorPodcasting.com
In this episode, guest Kena Lewis shares tips on: How Orlando Regional Medical Center responded to the Pulse Nightclub shooting in 2016 Using an approval system for outgoing communications to update social media and press Getting a crisis plan in place ahead of time Creating a list of contacts for subject matter experts Finding good news stories after the crisis Being transparent within the limits of your organization Seeking guidance and structure from FEMA’s Incident Command System Listen in as Kena Lewis joins Bill Klaproth to share her best advice on handling crisis communications. Get in touch with Kena:TwitterEmail
What this episode covers
In this episode, guest Kena Lewis shares tips on: How Orlando Regional Medical Center responded to the Pulse Nightclub shooting in 2016 Using an approval system for outgoing communications to update social media and press Getting a crisis plan in place ahead of time Creating a list of contacts for subject matter experts Finding good news stories after the crisis Being transparent within the limits of your organization Seeking guidance and structure from FEMA’s Incident Command System Listen in as Kena Lewis joins Bill Klaproth to share her best advice on handling crisis communications. Get in touch with Kena:TwitterEmail
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Ep14: Crisis Communication: Kena Lewis
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