Ep4: Why is relationship management changing in banks?

Episode 4 of the Fintech Fika podcast, hosted by Fintech Fika, titled "Ep4: Why is relationship management changing in banks?" was published on April 3, 2021 and runs 28 minutes.

April 3, 2021 ·28m · Fintech Fika

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Summary

Chris and Tim are joined by Pablo Vergara from HUBX to discuss the finding of a recent report that highlights the declining priority of relationship management within corporate banks. Are they racing towards greater disintermediation, or do they have a plan for improving customer retention. Plus, what does this mean for their clients, as banks engage on a journey to management from a distance. Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.

Episode Description

Chris and Tim are joined by Pablo Vergara from HUBX to discuss the finding of a recent report that highlights the declining priority of relationship management within corporate banks. Are they racing towards greater disintermediation, or do they have a plan for improving customer retention. Plus, what does this mean for their clients, as banks engage on a journey to management from a distance.

Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.

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