Episode 19 - Dave Harris - Factor Meal Delivery Service

from The Experience Gap: The Insight Shop to the Rescue · host Kate Backer-Kompelien

In this episode Dave discusses his experience using Factor Meal Delivery service. While he loves the wide variety of options and the tasty meals that are easy to heat and eat, he is often disappointed (40% of the time) when his meals do not show up on time or the order is incorrect.Great experiences don't happen by accident, at The Insight Shop we help brands find out where customers struggle and fix it fast.Reach out to [email protected] to start improving your journey today.

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This episode was published on November 13, 2025.

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