EPISODE · Aug 4, 2025 · 30 MIN
Episode 195: What We Learned About Crisis Management From the Coldplay Kiss-Cam with Stephanie Craig
from The Resilient Journey · host Mark Hoffman
By now, we've all heard the story of the Coldplay kiss-cam, the exposed affair and impact it had on the (now) former CEO and Chief People Officer. But we're using the story as a case study on the importance of including reputation management in your resilience strategies. Hello everyone and welcome to Episode 195 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we're happy to be joined by the President of Kith Consulting, Stephanie Craig. Stephanie uses her expertise to analyze business operations to produce a clear path to navigating crisis. We'll tap into her expertise to analyze Astronomer's response to the kiss-cam incident, including whether executives are "always on the clock". Stephanie reminds us of the value of a company's reputation. She and Mark talk about Gwyneth Paltrow, how to know when to break ties with an executive and so much more. Join us now for this fresh take on a familiar story. Be sure to follow The Resilient Journey! We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.
What this episode covers
By now, we've all heard the story of the Coldplay kiss-cam, the exposed affair and impact it had on the (now) former CEO and Chief People Officer. But we're using the story as a case study on the importance of including reputation management in your resilience strategies. Hello everyone and welcome to Episode 195 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we're happy to be joined by the President of Kith Consulting, Stephanie Craig. Stephanie uses her expertise to analyze business operations to produce a clear path to navigating crisis. We'll tap into her expertise to analyze Astronomer's response to the kiss-cam incident, including whether executives are "always on the clock". Stephanie reminds us of the value of a company's reputation. She and Mark talk about Gwyneth Paltrow, how to know when to break ties with an executive and so much more. Join us now for this fresh take on a familiar story. Be sure to follow The Resilient Journey! We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.
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Episode 195: What We Learned About Crisis Management From the Coldplay Kiss-Cam with Stephanie Craig
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