Episode 2: Business Systems Every Manufacturer Needs

Welcome to Episode 2 of Stay Sharp with Razorleaf, where we explore all things digital related to products and manufacturing. In this episode, hosts Jen Ferello and Jonathan Scott delve into the essential business systems that every organization involved in manufacturing needs. As they discuss these critical systems, you'll discover that the digital landscape encompasses more than just PLM and CAD.Episode Highlights:1. Exploring the Digital Landscape in ManufacturingJen and Jonathan kick things off by clearly showing the types of organizations we're talking about.We break down the manufacturing process into critical stages, giving you a comprehensive view of what's involved. Get ready to learn about Ideation/Definition, Design/Development, Manufacturing, Marketing/Sales, and Post-Sale.2. Navigating the Business Systems Landscape We dive into the nitty-gritty details!In the first phase, Ideation/Definition, we delve into Customer Relationship Management (CRM), social networks, and Product Lifecycle Management (PLM).Transitioning to the Design/Development phase, we explore Mechanical and Electronic CAD (MCAD/ECAD), Product Data Management (PDM/PLM), and Simulation.As we hit the Manufacturing phase, Enterprise Resource Planning (ERP), Material Requirements Planning (MRP), Supply Chain Management (SCM), Manufacturing Execution Systems (MES), and Quality Management Systems (QMS) take center stage.Then, it's Marketing/Sales, where we circle back to CRM.Finally, in the Post-Sale phase, we delve into the Internet of Things (IoT), Maintenance, Repair, Operations (MRO), and Supply Chain Management (SCM).3. Embracing complexityHave you ever wondered if you can handle this with a simple tool like Excel? We address the complexity of managing these systems and emphasize their pivotal role in manufacturing.Beyond the primary phases, we discuss the human element and the people who make it happen. Think ERP/HRMS training, warehouse management, distribution, and more.4. Seeing the Bigger PictureThe discussion extends to encompass additional considerations, such as finance, sustainability, and the exchange of goods.We underline the importance of a holistic approach to navigating the intricacies of manufacturing.Thank you for tuning in and supporting our podcast! Join us for more insightful discussions in future episodes of Staying Sharp with Razorleaf!Music is considered “royalty-free” and discovered on Story Blocks.Technical Podcast Support by Jon Keur at Wayfare Recording Co.© 2026 Razorleaf Corp. All Rights Reserved.