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Episode 2: Customer Experience Automation episode artwork

EPISODE · Jul 9, 2021 · 49 MIN

Episode 2: Customer Experience Automation

from Growth Decoded · host ActiveCampaign

In this episode, we investigate the topic of “Customer Experience Automation.” We discuss what it means to find the right person and send the right message to them, at the right time, with the right medium. This episode features questions from the ActiveCampaign community, an interview with Koia (an ActiveCampaign customer that puts Customer Experience Automation to work!), a breakdown of the information you need to use CXA, and a in-depth look at Lead Scoring and Event Trcking!

What this episode covers

In this episode, we investigate the topic of “Customer Experience Automation.” We discuss what it means to find the right person and send the right message to them, at the right time, with the right medium. This episode features questions from the ActiveCampaign community, an interview with Koia (an ActiveCampaign customer that puts Customer Experience Automation to work!), a breakdown of the information you need to use CXA, and a in-depth look at Lead Scoring and Event Trcking!

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Episode 2: Customer Experience Automation

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How long is this episode of Growth Decoded?

This episode is 49 minutes long.

When was this Growth Decoded episode published?

This episode was published on July 9, 2021.

What is this episode about?

In this episode, we investigate the topic of “Customer Experience Automation.” We discuss what it means to find the right person and send the right message to them, at the right time, with the right medium. This episode features questions from the...

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