Episode 2: Customer Experience Automation
In this episode, we investigate the topic of “Customer Experience Automation.” We discuss what it means to find the right person and send the right message to them, at the right time, with the right medium. This episode features questions from the ActiveC
Episode 2 of the Growth Decoded podcast, hosted by ActiveCampaign, titled "Episode 2: Customer Experience Automation" was published on July 9, 2021 and runs 49 minutes.
July 9, 2021 ·49m · Growth Decoded
Summary
In this episode, we investigate the topic of “Customer Experience Automation.” We discuss what it means to find the right person and send the right message to them, at the right time, with the right medium. This episode features questions from the ActiveCampaign community, an interview with Koia (an ActiveCampaign customer that puts Customer Experience Automation to work!), a breakdown of the information you need to use CXA, and a in-depth look at Lead Scoring and Event Trcking!
Episode Description
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