Episode 4 - The #1 reason CI practitioners aren’t heard (and how to fix it) episode artwork

EPISODE · Feb 5, 2026 · 7 MIN

Episode 4 - The #1 reason CI practitioners aren’t heard (and how to fix it)

from Thoughts on Change: How to herd humans without losing your mind · host Kelly Mallery

In this episode of 'Thoughts on Change,' host Kelly delves into the discrepancy CI (Continuous Improvement) professionals often feel between their potential contributions and the tasks leaders assign to them. Emphasizing the politics, emotions, and human aspects of leading change, Kelly explores why CI practitioners struggle with credibility and influence. The discussion focuses on integrity as a cornerstone of credibility, highlighting its practical and visible nature in leadership roles. Through personal anecdotes and actionable advice, listeners learn how to align their actions with their words and values, thereby enhancing their credibility and fostering culture change. The episode sets the stage for future discussions on influence and credibility, inviting listeners to follow on social media for more insights.00:00 Introduction: The CI Role Dilemma00:23 Welcome to Thoughts on Change00:53 The Credibility Challenge02:16 Understanding Integrity in CI02:54 Practical Examples of Integrity04:23 Dealing with Integrity Gaps05:24 Building Credibility Through Integrity06:25 Conclusion and Next Steps06:59 Closing Remarks Video:https://www.youtube.com/watch?v=DidskX0jgDMLinks:https://www.linkedin.com/in/kelly-mallery-coaching/https://www.instagram.com/kellymallerycoaching/

In this episode of 'Thoughts on Change,' host Kelly delves into the discrepancy CI (Continuous Improvement) professionals often feel between their potential contributions and the tasks leaders assign to them. Emphasizing the politics, emotions, and human aspects of leading change, Kelly explores why CI practitioners struggle with credibility and influence. The discussion focuses on integrity as a cornerstone of credibility, highlighting its practical and visible nature in leadership roles. Th...

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Episode 4 - The #1 reason CI practitioners aren’t heard (and how to fix it)

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This episode is 7 minutes long.

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This episode was published on February 5, 2026.

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In this episode of 'Thoughts on Change,' host Kelly delves into the discrepancy CI (Continuous Improvement) professionals often feel between their potential contributions and the tasks leaders assign to them. Emphasizing the politics, emotions, and...

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