Episode 4: Wendy Albers - Healthcare Coordination Experience

from The Experience Gap: The Insight Shop to the Rescue · host Kate Backer-Kompelien

Wendy shares her story of trying to coordinate care for her mother and the struggles she had with consistent messaging, engaging with employees that did not do their job and even having to fight the state to get coverage back for her mother.

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This episode was published on July 7, 2025.

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