EPISODE · Sep 18, 2024 · 35 MIN
Episode 5: Customer 360 to Enable Personalized CX (Karen Geva)
from The Future of CX · host Quack AI
Welcome to The Future of CX - the podcast where we share our experience, knowledge and meet with interesting people from the industry to build together The Future of CX The podcast is for everyone working or planning to work in the customer support/CS/CX industry. In this episode we hosted Karen Geva the Head of Product Management, Customer Data Platform @SAP We talked about data, customers, brands and how to improve the customer journeys in the new world using multiple data inputs.
What this episode covers
Welcome to The Future of CX - the podcast where we share our experience, knowledge and meet with interesting people from the industry to build together The Future of CX The podcast is for everyone working or planning to work in the customer support/CS/CX industry. In this episode we hosted Karen Geva the Head of Product Management, Customer Data Platform @SAP We talked about data, customers, brands and how to improve the customer journeys in the new world using multiple data inputs.
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Episode 5: Customer 360 to Enable Personalized CX (Karen Geva)
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