EPISODE · Mar 3, 2026 · 1H 9M
Episode 53 - Luxury, Lifestyle & La Critique: Private Concierge Britt Whalen on Elevating Everyday Living
from Anything & Everything with Donna Lisa · host Donna Lisa Murray
Britt Whalen is the founder of La CRITIQUE, Vegas’s CX authority built on earned credibility and a commitment to raising experience standards. Across two decades of work in luxury hospitality, sales, operations, and consulting, she helps organizations evaluate and improve real guest experience through research-backed CX principles and consumer psychology. A second-generation Vegas native, Britt brings a high-standards, real-world perspective shaped by one of the most demanding hospitality markets in the world.Find out more at: LaCritiqueLV.com
What this episode covers
Britt Whalen is the founder of La CRITIQUE, Vegas’s CX authority built on earned credibility and a commitment to raising experience standards. Across two decades of work in luxury hospitality, sales, operations, and consulting, she helps organizations evaluate and improve real guest experience through research-backed CX principles and consumer psychology. A second-generation Vegas native, Britt brings a high-standards, real-world perspective shaped by one of the most demanding hospitality mar...
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Episode 53 - Luxury, Lifestyle & La Critique: Private Concierge Britt Whalen on Elevating Everyday Living
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