Episode 6 - An Interview with Elaine Scott

In this episode,​ Ryan discussed cloud technology and how it is changing the face of retail and in particular, the way jewellers interact with customers using modern technogy. Elaine Scott is an expert in omnichannel retailing in specialist sectors such as jewellery. She has helped retailers from one store to hundreds of stores manage their business more effectively with Cybertill’s retail management software. A recognised thought leader in the jewellery sector, she has been published in Professional Jeweller magazine talking about omnichannel retailing. If you are a jeweller interested in digital transformation, please email Elaine directly at [email protected].