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Episode 78: AI Revolution: Vodafone & Ciena Explore the Future of AI

Fánan Henriques, Director of Vodafone Business International & EU Cluster, joins Ciena’s Jürgen Hatheier, International CTO, to discuss the impact of Artificial Intelligence (AI) in the telecom industry.

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Summary

Artificial Intelligence (AI) is generating a lot of buzz with bold predictions about its transformative potential. On this podcast, Ciena's International CTO Jürgen Hatheier speaks with special guest Fánan Henriques, Director of Vodafone Business International & EU Cluster, about AI's impact on the network. They talk about ways AI can improve business productivity and explore how AI can improve network planning, operations, customer service, fault detection, security, and more. Fánan also shares some lessons learned and successes Vodafone has seen utilizing AI in its own business.

First published

08/05/2024

Genres

business technology news

Duration

21 minutes

Parent Podcast

Ciena Network Insights

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Episode Description

Artificial Intelligence (AI) is generating a lot of buzz with bold predictions about its transformative potential. On this podcast, Ciena's International CTO Jürgen Hatheier speaks with special guest Fánan Henriques, Director of Vodafone Business International & EU Cluster, about AI's impact on the network. They talk about ways AI can improve business productivity and explore how AI can improve network planning, operations, customer service, fault detection, security, and more. Fánan also shares some lessons learned and successes Vodafone has seen utilizing AI in its own business.

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