Episode 8 - Home Contractor Experience episode artwork

EPISODE · Aug 14, 2025 · 10 MIN

Episode 8 - Home Contractor Experience

from The Experience Gap: The Insight Shop to the Rescue · host Kate Backer-Kompelien

Listen in to hear what Doug Topken has to say about his experience working with a home contractor.His story highlights how a fantastic beginning experience doesn't always lead to a great remodel experience and how he, as a consumer, should have been more diligent on ensuring what was promised was actually delivered.The home contractor space is rapidly growing so those contractors who provide a great experience will win. Doug has two more bathrooms to remodel and his current contractor will not have the opportunity to remodel those, due to the disappointing bathroom remodel experience.

NOW PLAYING

Episode 8 - Home Contractor Experience

0:00 10:41

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Frequently Asked Questions

How long is this episode of The Experience Gap: The Insight Shop to the Rescue?

This episode is 10 minutes long.

When was this The Experience Gap: The Insight Shop to the Rescue episode published?

This episode was published on August 14, 2025.

What is this episode about?

Listen in to hear what Doug Topken has to say about his experience working with a home contractor.His story highlights how a fantastic beginning experience doesn't always lead to a great remodel experience and how he, as a consumer, should have been...

Can I download this The Experience Gap: The Insight Shop to the Rescue episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!