EPISODE · Aug 14, 2025 · 10 MIN
Episode 8 - Home Contractor Experience
from The Experience Gap: The Insight Shop to the Rescue · host Kate Backer-Kompelien
Listen in to hear what Doug Topken has to say about his experience working with a home contractor.His story highlights how a fantastic beginning experience doesn't always lead to a great remodel experience and how he, as a consumer, should have been more diligent on ensuring what was promised was actually delivered.The home contractor space is rapidly growing so those contractors who provide a great experience will win. Doug has two more bathrooms to remodel and his current contractor will not have the opportunity to remodel those, due to the disappointing bathroom remodel experience.
NOW PLAYING
Episode 8 - Home Contractor Experience
No transcript for this episode yet
Similar Episodes
Mar 26, 2026 ·1m
Mar 19, 2026 ·34m
Feb 18, 2026 ·11m
Feb 11, 2026 ·45m