Episode 9: Understanding The Job Description And KPIs Of A Senior Production Manager

Episode 9: Understanding The Job Description And KPIs Of A Senior Production Manager“Most people leave their jobs because they're disengaged and they don't like their manager. The second reason they leave their job is that they're not in their flow.” In this episode of The Wize Guys, Brenton Ward, and Jamie Johns answer some listener questions and talk about what a Senior Product Manager and Senior Client Manager role entails, how to measure performance, and how the two roles differ.Timestamps:0:35 - Is hiring an offshore senior production manager worthwhile?1:53 - A step-by-step guide to training a newly hired senior production manager3:34 - The importance of having team daily huddles5:54:- The roles and responsibilities of a senior production manager7:52 - Find out some FREE tools and resources for your accounting practice recruitment process8:49 - Tips for promoting finders and grinders9:59 - Why do people usually leave their jobs10:21 - Why you should identify your people’s personality10:33 - What is a promotion path?11:27 - The importance of understanding the flow12:54 - Understanding the KPIs of a senior production manager13:21 - How to measure productivity14:17 - How to use Xero Practice Manager (XPM)16:29 - How to apply the net promoter score17:42 - How to manage peopleQuotations:“Why do people leave their jobs?’ They tend to leave their jobs because of 2 reasons. Most people leave their jobs because they're disengaged and they don't like their manager. The second reason they leave their job is that they're not in their flow. And when you're not in your flow, you're just not happy. And if you're not happy, you'll tend to leave.” - Jamie JohnsUSEFUL LINKS:Learn more about Xero Practice Manager Software ApplicationGET IN TOUCH!Website: www.wizementoring.comFacebook: https://www.facebook.com/wizementoring/Twitter: https://twitter.com/wizementoringLinkedin: https://www.linkedin.com/company/wizementoring/Instagram: https://www.instagram.com/wize.guys/?hl=enEmail: [email protected] the full transcript here.________________  PS: Whenever you’re ready… here are the fastest 4 ways we can help you fix and grow your accounting firm:   1. Download our famous Wize Freedom Map for FREE - Find out the 96 projects every firm owner must implement to build a $5M+ firm that can run without them - Download here 2. Need to Hire right now? Book a 1:1 FREE discovery call with our WizeTalent hiring coaches to help find your next team member the Wize Way – Click Here 3. Work with Jamie and our mentors for 8 weeks - Build a custom business plan for your firm - Apply here