EPISODE · Apr 25, 2026 · 13 MIN
Error Management Training for Communication
from Communication Psychology and HR – with Gerhard Ohrband
LiteratureKeith, N., & Frese, M. (2008). Effectiveness of errormanagement training: A meta-analysis. Journal of AppliedPsychology, 93(1), 59–69.Most people believe the besttraining is the one where you make the fewest mistakes.But what if the opposite is true?When you only practice the “perfect”response, you become rigid.When reality shifts—even slightly—you get stuck.The real world of communication ismessy, emotional, and unpredictable.That’s why the most effective learning doesn’t happen by avoiding errors—but byusing them.When you experiment, fail, adjust,and try again, you don’t just learn what works.You learn how to recover when things don’t.And that’s the difference betweensounding good in training and performing well in real life.#communication #leadership #learning #training#softskills #personaldevelopment #coaching #growthmindset#organizationaldevelopment
What this episode covers
LiteratureKeith, N., & Frese, M. (2008). Effectiveness of errormanagement training: A meta-analysis. Journal of AppliedPsychology, 93(1), 59–69.Most people believe the besttraining is the one where you make the fewest mistakes.But what if the opposite is true?When you only practice the “perfect”response, you become rigid.When reality shifts—even slightly—you get stuck.The real world of communication ismessy, emotional, and unpredictable.That’s why the most effective learning doesn’t happen by avoiding errors—but byusing them.When you experiment, fail, adjust,and try again, you don’t just learn what works.You learn how to recover when things don’t.And that’s the difference betweensounding good in training and performing well in real life.#communication #leadership #learning #training#softskills #personaldevelopment #coaching #growthmindset#organizationaldevelopment
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Error Management Training for Communication
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