Experiences of accessible tourism providers – Dreamworld case study

The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. “Consultation is really the key… and changes don’t need to cost the earth.”In this episode, co-hosts Ben Pettingill and Bridie McKim are joined by Chantel MacLachlan, the head of operations at Dreamworld on the Gold Coast to learn from her experiences. The team discusses the importance of consultation and feedback, the benefits of investing in inclusion, and how Dreamworld has implemented inclusive offerings, messaging, and staff training. Tune in to more episodes as Ben and Bridie chat with people with disability and tourism operators to uncover learnings from both perspectives on experiencing and providing accessible tourism.For more information, visit our website.