Fear the Bug, Episode 104: Incidents and Customer Support

from Fear the Bug Video Podcast (SD) · host Axosoft, LLC

In this week's podcast we look at some of the ways that you can use OnTime for your customer support and help desk needs. This includes using customer support incidents, unique incident numbers, tiered support, and using customer information within the incident item type.

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This episode is 3 minutes long.

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This episode was published on December 22, 2009.

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