EPISODE · Sep 9, 2008 · 7 MIN
Fear the Bug, Episode 41: Integrating PureChat v1.5 with OnTime
from Fear the Bug Video Podcast (SD) · host Axosoft, LLC
The new PureChat 2008 ships with an OnTime plug-in that allows you to quickly turn live web chat conversations into defects, feature requests, incidents or tasks in OnTime -- with just a few mouse clicks! This week's episode shows the technical details of setting up the integration between OnTime and Purechat. Watch this episode to see how to set up this time-saving functionality for your PureChat operators.
What this episode covers
The new PureChat 2008 ships with an OnTime plug-in that allows you to quickly turn live web chat conversations into defects, feature requests, incidents or tasks in OnTime -- with just a few mouse clicks! This week's episode shows the technical details of setting up the integration between OnTime and Purechat. Watch this episode to see how to set up this time-saving functionality for your PureChat operators.
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Fear the Bug, Episode 41: Integrating PureChat v1.5 with OnTime
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