Flashback Episode | Meeting People Where They Are

This week, we’re revisiting our most-listened-to episode — a powerful conversation with Caroline Brunt, RN, street nurse, educator, and co-creator of the award-winning documentary Bevel Up. Caroline shares what decades of outreach and harm-reduction work have taught her about leadership, trust, and meeting people where they are. This episode explores the quiet, often invisible skills that matter most in healthcare leadership: presence, humility, non-judgment, and genuine human connection. It’s a conversation about learning through discomfort, challenging assumptions, and remembering that people are never problems to be fixed — they are human beings shaped by complex systems, trauma, and resilience. If this episode resonated the first time you heard it, it’s worth returning to. And if you’re listening for the first time, this conversation offers a powerful reminder of what compassionate leadership truly looks like.