Fragmentation, Silos, and Drift: Where Entropy Comes From

In this episode, Kevin Zirkle sits down with Steve Ramirez, a senior manager at Extropy who lived these challenges firsthand on the client side before joining the team. Together, they dig into something most transformation conversations skip: where entropy actually originates. Not from bad leadership or poor execution, but from silos that started as solutions, incentives that were never aligned across functions, and slow drift that happens between the moments of intentional change. If your organization feels like everything is getting harder without one clear reason why, this one's for you.