Friederike Fabritius on The Secret to Great Feedback

Not All Feedback Is Created Equal   In this episode, Friederike Fabritius shares her insight about the effective ways of giving and receiving feedback. She drives home the importance of intention when it comes to feedback by using real-world examples. Key points include understanding the giver's intentions, delivering bad news quickly and honestly, avoiding the 'feedback sandwich', and ensuring feedback is timely. Friederike introduces the EECC framework (Example, Effect, Change, Continue) as an effective guide for providing better feedback.   00:00 Introduction to Effective Feedback 00:17 When To Ignore Feedback 03:08 Understanding Intentions 04:29 Delivering Negative Feedback Effectively 06:43 The Problem with the Feedback Sandwich 07:47 Why Timing is Important 08:45 Balancing Positive and Negative Experiences 11:07 The EECC Feedback Framework 12:09 Recap and Final Thoughts   Follow Friederike on LinkedIn to stay connected and up to date on her neurohacks. And if you're looking for more brain-friendly insights be sure to subscribe to The Brain-Friendly Newsletter.