From Cloud to Verticalization to AgentForce – How Salesforce continues to Innovate

from Powering Product Innovation · host Deborah Eastman, LaShonda Anderson-Williams

In this episode of Powering Product Innovation, Deb Eastman is joined by LaShonda Anderson-Williams, Chief Customer and Commercial Officer at Salesforce, to explore the innovative strides Salesforce is making in the tech industry. From industry-specific solutions and the evolution of the Salesforce platform to the groundbreaking integration of AI with AgentForce, LaShonda shares her insights on how Salesforce is reshaping the way industries like healthcare, automotive, and financial services serve their customers. Discover how Salesforce is using AI to not only drive customer success but also improve employee productivity. With a focus on the company's rapid innovation cycle, including the seamless integration of new capabilities like Einstein and Data Cloud, this episode is packed with valuable insights for anyone interested in the intersection of AI and industry-specific solutions. Don't miss out on LaShonda's expert advice on how to stay ahead in the evolving tech landscape!Follow UsTwitter @CognizantFacebook @CognizantInstagram @CognizantPresented by Cognizantwww.cognizant.com

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This episode is 40 minutes long.

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This episode was published on January 28, 2025.

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