From Conflict to Clarity: How to Navigate Hard Conversation with Maddy Moses | Ep. 79

Let’s make hard conversations a little easier. In this episode, we’re joined by Maddy Moses in a discussion about hard conversations. She’s the general manager of all three of our Orangetheory studios, loves fitness, and is an overall great leader. Maddy shares her background, the impact of sports and family dynamics on leadership, and techniques for handling difficult conversations. We also get into the importance of empathetic communication, building trust, and fostering a feedback-oriented culture within teams.  00:49 Introduction and Guest Welcome 01:07 Maddie's Background and Journey 03:00 Family Dynamics and Hard Conversations 03:44 Lessons from Sports and Leadership 04:51 Crucial Conversations and Techniques 07:56 Building Trust and Team Culture 12:42 Celebrating Your People Even in Small Ways 15:09 Taking Feedback as a Leader 20:00 Handling Emotions in Difficult Conversations 22:14 Favorite Books and Closing Remarks Come to Peru with us! Connect with Maddy Moses: Website: https://www.instagram.com/maddytmoses/  Favorite Books: Crucial Conversations Greenlights Atomic Habits Connect with Anne at: Website: https://Bethepersonco.com Facebook: https://www.facebook.com/anne.kenyonrandall Instagram: https://www.instagram.com/annerandallotf/ Linkedin: https://www.linkedin.com/in/anne-randall-66800b1/ Explore Insights on physical health, mental wellness, and spiritual growth on Be The Person Podcast - your guide to living a balanced, fulfilling life.