From Factory Floor to Frontline - What Toyota Can Teach Healthcare episode artwork

EPISODE · Apr 17, 2026 · 34 MIN

From Factory Floor to Frontline - What Toyota Can Teach Healthcare

from The Improving Healthcare Podcast · host Develop Consulting

What can Toyota teach the NHS? More than you'd think. Steve Boam, CEO of Develop Consulting and former Toyota employee, and Jeremy Butler, Executive Director for Transformation at Imperial College NHS Trust, join host Darren Jones to discuss why Lean principles work in healthcare - and why continuous improvement so often fails. They challenge how the NHS uses metrics, explore what world-class operational performance actually looks like, and explain why strategy is about choices - and what you don't do.

What can Toyota teach the NHS? More than you'd think. Steve Boam, CEO of Develop Consulting and former Toyota employee, and Jeremy Butler, Executive Director for Transformation at Imperial College NHS Trust, join host Darren Jones to discuss why Lean principles work in healthcare - and why continuous improvement so often fails. They challenge how the NHS uses metrics, explore what world-class operational performance actually looks like, and explain why strategy is about choices - and what you don't do.

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From Factory Floor to Frontline - What Toyota Can Teach Healthcare

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This episode was published on April 17, 2026.

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What can Toyota teach the NHS? More than you'd think. Steve Boam, CEO of Develop Consulting and former Toyota employee, and Jeremy Butler, Executive Director for Transformation at Imperial College NHS Trust, join host Darren Jones to discuss why...

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