EPISODE · Jun 19, 2026 · 43 MIN
From ISACA 2026 North America Conference - KB On The Go | AI Puts Its Hard Hat On: Agents, ROI, and the Governance Reset
from KBKAST · host KBI.Media
KB is on the ground at the ISACA 2026 North American Conference in Las Vegas, this time for the AI conversation that’s reshaping ROI, risk and governance all at once. Sushila Nair, Independent Information Security Consultant, and President of the ISACA Greater Washington D.C. chapter, opens with the AI ROI question everyone keeps circling. She walks through ISACA’s latest AI Pulse research, explains why last year’s AI was your friend and this year’s AI has put its hard hat on, and breaks down the shift from chatbots to agents that’s finally moving the numbers. One of her clients went from 4 agents in proof of concept to 140 in production this year. She also covers the workforce transformation underneath all of it, who’s getting displaced first, and why automation is the real driver of cost savings. Then Mark Thomas, Founder & President of Escoute Consulting and board advisor and ISACA hall of Fame entrant, joins to talk about what all of this means for governance and risk. He walks through ISACA’s new AAIR certification (Advanced AI Risk), why traditional frameworks aren’t outdated but incomplete, and how concepts like drift, calibration and model cards are becoming non-negotiable. His central argument: accountability has to come before architecture, and you can’t certify a moving target with a static framework. More about ISACA’s AAIR Certification here: https://www.isaca.org/credentialing/aair ISACA® 2026 AI Pulse Poll: https://www.isaca.org/resources/ai-pulse-poll
What this episode covers
KB is on the ground at the ISACA 2026 North American Conference in Las Vegas, this time for the AI conversation that’s reshaping ROI, risk and governance all at once. Sushila Nair, Independent Information Security Consultant, and President of the ISACA Greater Washington D.C. chapter, opens with the AI ROI question everyone keeps circling. She walks through ISACA’s latest AI Pulse research, explains why last year’s AI was your friend and this year’s AI has put its hard hat on, and breaks down the shift from chatbots to agents that’s finally moving the numbers. One of her clients went from 4 agents in proof of concept to 140 in production this year. She also covers the workforce transformation underneath all of it, who’s getting displaced first, and why automation is the real driver of cost savings. Then Mark Thomas, Founder & President of Escoute Consulting and board advisor and ISACA hall of Fame entrant, joins to talk about what all of this means for governance and risk. He walks through ISACA’s new AAIR certification (Advanced AI Risk), why traditional frameworks aren’t outdated but incomplete, and how concepts like drift, calibration and model cards are becoming non-negotiable. His central argument: accountability has to come before architecture, and you can’t certify a moving target with a static framework. More about ISACA’s AAIR Certification here: https://www.isaca.org/credentialing/aair ISACA® 2026 AI Pulse Poll: https://www.isaca.org/resources/ai-pulse-poll
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From ISACA 2026 North America Conference - KB On The Go | AI Puts Its Hard Hat On: Agents, ROI, and the Governance Reset
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