From Mopping Floors to Leading Miami’s Top Wellness Resort

from The Future of Hospitality · host Shaping tomorrow by understanding today

Armando Cerda’s story begins with a mop at Dunkin’ Donuts. Today, he’s the executive hotelier at Carillon Miami Wellness Resort. In this episode, he shares how grit, emotional intelligence, and one chance encounter shaped his rise through the ranks of hospitality. Raw, real, and inspiring for every hotel leader.

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How long is this episode of The Future of Hospitality?

This episode is 39 minutes long.

When was this The Future of Hospitality episode published?

This episode was published on July 13, 2025.

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