EPISODE · Feb 26, 2025 · 57 MIN
From ocean waves to hotel lobbies: a GM’s story
from The Future of Hospitality · host Shaping tomorrow by understanding today
Jalil Steel takes us through his remarkable career, from high-pressure cruise ship operations to running a top Amsterdam hotel. He shares his leadership philosophy, why attention to detail makes all the difference, and how he builds strong teams that deliver exceptional guest experiences.
What this episode covers
Jalil Steel takes us through his remarkable career, from high-pressure cruise ship operations to running a top Amsterdam hotel. He shares his leadership philosophy, why attention to detail makes all the difference, and how he builds strong teams that deliver exceptional guest experiences.
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From ocean waves to hotel lobbies: a GM’s story
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